Reservaplay is a digital facilities management platform that is helping numerous municipalities modernize their public facilities. If you are evaluating its implementation in your municipality, here are the most frequent questions that every public official asks before taking the step.

1. What exactly is Reservaplay?
It is a cloud platform for reservation management, access and energy automation, capacity control, online payments, registration management and facility control. It allows citizens and municipal technicians to manage the facilities from the mobile or computer.

2. What type of facilities is it for?
Reservaplay is modular and adaptable, it can be used in any type of installation:

- Paddle, tennis or soccer courts
- Municipal sports centers
- Gyms and multipurpose rooms
- Public summer or indoor pools
- Cultural or civic centers and libraries
- Waste or motorhome areas

3. Do I need to do work to install it?
Not necessarily. Many municipalities implement Reservaplay with zero civil works, especially if they opt for electronic locks or QR systems. In already digitized installations, it is easily integrated.

4. Does it allow you to automate access?
Yeah. Reservaplay can generate automatic access codes (QR or PIN) that are activated only during the reserved slot. These codes can open electronic locks, turnstiles or other devices without the need for personnel present.

5. Is it compatible with online payment?
Totally. The platform allows you to configure rates by type of user (subscriber, registered, visitor, etc.) and activate online payment by card, POS or virtual wallet, eliminating the use of cash.

6. How does it adapt to different user profiles?
The tool offers differentiated accesses for:

- Citizens (who reserve and pay)
- Municipal administrators (who manage schedules, prices, maintenance)
- Sports monitors or technicians (who validate attendance or launch activities)

7. Is the platform secure?
Yes, it complies with the current regulations on data protection (GDPR), and offers total traceability of reservations, access and payments. All information is hosted on secure servers.

8. What benefits does it bring to a town hall?
- Cost savings of personnel
- More efficient use of facilities
- Improvement of transparency and traceability
- Real-time data to make decisions
- Notable improvement in the citizen experience

9. What type of support does Reservaplay offer?
Offers initial training, ongoing technical support and implementation assistance. Additionally, municipal teams have an intuitive panel and can self-manage changes to schedules, rates or users.

10. What does it cost?
Reservaplay offers prices adapted to the size and number of facilities of each municipality. Many town councils finance its implementation through:

- Income from use/reservations
- Digitization funds (such as Next Generation)
- Ordinary ICT modernization budget

11. Does it require an Internet connection at the facility?
Yes, at least one basic connection (WiFi or 4G) so that the system can synchronize reservations, access and statistics in real time. In areas without coverage, there are adapted solutions (temporary offline or delayed synchronization).

12. Is it possible to do a test before hiring?
Yeah. Reservaplay allows you to request a free demo to learn about the tool, resolve doubts and evaluate its application in your municipality without obligation.

Are you interested in transforming your facilities into digital, autonomous and connected spaces?
Request a free demo in comercial@softneos.com and take the first step towards more efficient municipal facilities management.